Privacy Policy
Effective Date: November 13, 2025
Last Updated: November 13, 2025
Our Approach to Privacy
At Stesso, Inc. ("Stesso," "we," "us," or "our"), we build AI-powered technology that helps people solve problems and learn how to do things. We believe in being direct about what data we collect, why we collect it, and what we do with it. This Privacy Policy explains how we handle your information when you use our platform, APIs, and related services (collectively, the "Service").
We collect substantial data to make our Service work effectively, to improve our technology, and to build better AI models. We're committed to using this data ethically and protecting it responsibly.
Important: Even though you don't need to create an account to use our Service, we still collect personal information about you, including through browser fingerprinting, device identification, and usage tracking. Under privacy laws like GDPR and CCPA, this information is considered "personal data" or "personal information," and you have rights regarding how we collect, use, and share it.
Who We Are
Stesso, Inc. is a Delaware corporation with our principal place of business in the United States. You can contact us at:
Email: privacy@stesso.com
Information We Collect
We collect a wide range of information to deliver, improve, and develop our Service. This includes both information you provide directly and information we collect automatically.
1. Technical and Device Information
To deliver our Service and understand how it's being used, we automatically collect technical information about your device, browser, and connection, including but not limited to:
- Device Identifiers and Fingerprints: Canvas fingerprints, WebGL renderer information, hardware concurrency, platform type, user agent strings, color depth, pixel ratio, screen resolution, device model, operating system version, unique device identifiers
- Connection and Network Information: IP address, timezone, geographic location (derived from IP or provided by you), language preferences, referring URLs, network type, connection speed, ISP information
- Browser and Application Data: Browser type and version, installed plugins, enabled features, cookie settings, storage capacity, application version, build information
- Performance Metrics: Page load times, API response times, component render times, network latency, memory usage, CPU performance, crash reports
- Error and Diagnostic Data: Application errors, API failures, component malfunctions, network errors, stack traces, error messages, debugging information
We generate and store persistent identifiers, including browser fingerprint IDs, to recognize your device across sessions, even when you don't create an account.
2. Usage and Interaction Data
We comprehensively track how you interact with our Service to improve functionality, optimize user experience, and develop new features, including but not limited to:
- Navigation and Behavior Patterns: Pages viewed, features accessed, time spent on pages, click paths, scroll depth, mouse movements, interaction sequences, session duration, return frequency
- Project and Task Activity: Projects, tasks, or queries created, viewed, completed, abandoned, or modified; steps completed; progress tracking; search queries; filter and sort preferences; bookmark and save actions
- Content Engagement: Video playback events (play, pause, skip, rewind, completion, replay), resource clicks, tutorial interactions, article reads, image views, file downloads, link follows, external site navigation
- Conversational Interactions: Messages exchanged with our AI-powered interfaces, including chat messages, voice inputs (if applicable), command sequences, conversation flow, context switches, clarification exchanges, feedback provided
3. Content You Create and Provide
When you use our Service, you create, upload, or provide various types of content. We collect, process, store, and may use this content to provide services to you, improve our Service, and train our AI models, including but not limited to:
- Queries and Descriptions: Natural language questions, task descriptions, problem statements, project summaries, search queries, how-to requests, troubleshooting descriptions, goal definitions (of any length)
- Uploaded Images and Media: Photos, videos, screenshots, diagrams, or other visual content you upload for analysis
- Clarifying Information and Responses: Answers to questions we ask to better understand your needs, context, or situation
- Contextual Details: Any information you provide about your project, task, or situation
- Feedback and Ratings: Ratings, reviews, comments, suggestions, or other feedback about content, instructions, or the Service
Important: We may use all content you provide to improve our Service, train and refine our AI and machine learning models, develop new features, and enhance our technology. This includes using your queries, descriptions, images, and interactions as training data for current and future AI models.
How We Use Your Information
We use the information we collect for a broad range of purposes related to operating, improving, and developing our business, including but not limited to:
Service Delivery and Core Functionality
- Generating Personalized Guidance: Using AI to analyze your queries, descriptions, images, context, and behavior to provide relevant video clips, step-by-step instructions, explanations, recommendations, and solutions
- Visual Analysis and Problem Identification: Processing uploaded images to identify problems, diagnose issues, recognize objects, understand context, and provide visual guidance
- Content Matching and Retrieval: Finding and surfacing the most relevant instructional content from our database of videos, tutorials, articles, and resources
- Maintaining Continuity: Recognizing your device across sessions to preserve your project history, preferences, and progress
AI and Machine Learning Development
- Model Training and Improvement: Using your queries, content, images, interactions, and feedback as training data to improve our AI models
- New Model Development: Creating new AI capabilities and features by training on collected data
- Research and Development: Conducting research to advance AI technology and problem-solving capabilities
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information. These may include:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to limitations)
- Portability: Request a copy of your information in a portable format
- Objection: Object to certain processing of your information
- Restriction: Request restriction of processing in certain circumstances
To exercise these rights, contact us at privacy@stesso.com. We will respond to your request in accordance with applicable law.
Data Security
We implement reasonable security measures to protect your information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:
- Encryption of data in transit using TLS/SSL
- Encryption of sensitive data at rest
- Access controls and authentication mechanisms
- Regular security assessments and updates
- Monitoring for suspicious activity
However, no security measure is perfect, and we cannot guarantee absolute security. You use our Service at your own risk.
Children's Privacy
Our Service is not directed to children under 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children under 13.
If you believe we have inadvertently collected information from a child under 13, please contact us at privacy@stesso.com, and we will take steps to delete that information.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Email: privacy@stesso.com
For specific data rights requests, please provide:
- Your name and contact information
- Description of your request
- Information to help us verify your identity and locate your data
We will respond to your inquiry within a reasonable timeframe and as required by applicable law.
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